VLO Law Firm
International boutique legal counsel · since 2011 · 35+ jurisdictions · cross-border disputes
vlolawfirm.com · info@vlolawfirm.com · Bishkek, Kyrgyz Republic · UTC+6
PRIVACY POLICY
vlolawfirm.com · info@vlolawfirm.com · Bishkek, Kyrgyz Republic · UTC+6

Revision date: 1 January 2026
The VLO Law Firm website is located at https://vlolawfirm.com/ (the “Website”). The Website is used to promote cross-border legal support provided by OsOO “Legal Tech” (registration No. 210837-3301-ООО, TIN 02410202210318, OKPO 31680715; e-mail: info@vlolawfirm.com) (the “Firm”, the “Company” or the “Operator”) and to receive preliminary legal enquiries.
Information provided by the user is used to contact the user, provide technical support, assess the legal enquiry and prepare a possible cooperation proposal.
This Privacy Policy (the “Policy” or the “Agreement”) applies to all users of the Website.
The Policy defines the purposes of collecting, storing and processing personal data, the protection measures and the rules for transferring personal data to third parties.
The Policy applies to any information that OsOO “Legal Tech” / VLO Law Firm may receive about the user when the user uses the Website, contacts the Firm through the contact details indicated at https://vlolawfirm.com/, and enters into or performs agreements between the Firm and the user.
By using the Website in any manner, the user confirms that they have read this Policy, understood its content and unconditionally accept its terms.
1. Terms
Privacy Policy - this document addressed to an unlimited number of persons.
Parties to the Policy - OsOO “Legal Tech”, acting under the VLO Law Firm brand, and the User.
VLO Law Firm - the brand under which OsOO “Legal Tech” provides legal services and operates the Website https://vlolawfirm.com/.
Website Owner - the person that independently determines the procedure for using the Website and publishing information. The Website owner is VLO Law Firm / OsOO “Legal Tech”.
Operator - OsOO “Legal Tech”, acting under the VLO Law Firm brand, which organises and carries out the processing of personal data and determines the purposes, categories of data and actions performed with them.
Website - a set of webpages, software, databases, text, graphic and other information located at https://vlolawfirm.com/.
Services - VLO Law Firm’s activity in providing or coordinating legal support, including cross-border corporate disputes, litigation and arbitration, M&A, restructuring, tax disputes, bankruptcy, investments, enforcement of judgments and related matters.
User - any visitor to the Website https://vlolawfirm.com/. By accepting the Policy, the user confirms that they are of legal age and have authority to act on their own behalf or on behalf of third parties.
User data / personal data - any information, including cookies, voluntarily and knowingly provided by the user when using the Website or necessary for the operation of the Website, the performance of agreements and communication with the user.
Processing of personal data - any action or set of actions performed with personal data, including collection, recording, systematisation, accumulation, storage, refinement, extraction, use, transfer, anonymisation, blocking, deletion and destruction.
Dissemination of personal data - actions aimed at disclosing personal data to an indefinite number of persons.
Provision of personal data - actions aimed at disclosing personal data to a specific person or circle of persons.
Blocking of personal data - temporary suspension of personal-data processing, except where processing is necessary to clarify the data.
Use of personal data - actions by the Operator with personal data for making decisions or performing other actions that affect the rights and obligations of the data subject or other persons.
Destruction of personal data - actions as a result of which it becomes impossible to restore the content of personal data in an information system and/or as a result of which physical media are destroyed.
Anonymisation of personal data - actions as a result of which it becomes impossible, without additional information, to determine that the data belong to a specific data subject.
Cookie - data automatically transmitted to the Operator when the Website is used by software installed on the user’s device, including browser data, operating-system data, webpage request data, IP address and activity data.
Software - programs and services used to collect data on the Website, including analytics systems and form-processing systems.
Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state, to a foreign authority, foreign individual or foreign legal entity.
Device - a personal computer, tablet, smartphone or other device that enables the Website to be used.
User’s electronic signature - information in electronic form attached to signed information and used to confirm the user’s actions on the Website. Pressing an active button, ticking a checkbox or taking a similar action may be treated as confirmation of the relevant user action, if this is permitted by applicable law.
2. Warranties and representations
2.1. The User represents and warrants to VLO Law Firm that, as of the date of acceptance of this Policy and throughout its term, the User:
acts in accordance with applicable law;
has sufficient command of the language of the Policy to understand its meaning and consequences;
agrees with the content of the Policy and undertakes to comply with its requirements;
has all powers necessary to accept and perform the Policy;
has provided complete, valid and accurate personal data;
meets the requirements established by the Policy;
consents to the processing of personal data in accordance with applicable law;
agrees to compensate VLO Law Firm for losses arising from a breach of the user’s warranties or obligations;
confirms that the information provided by the user is true, complete and up to date;
confirms that all actions under the user’s account or using the user’s contact details are performed by the user personally or by an authorised person.
2.2. The User clearly and unambiguously understands the meaning of the warranties assumed and accepts that their breach, challenge or improper performance may be regarded as an abuse of rights to the extent permitted by applicable law.
2.3. The Parties confirm that VLO Law Firm’s decision to enter into relations with the user is based on the warranties contained in this Policy and in other correspondence between the Parties.
2.4. Other arrangements between the Parties concerning warranties apply to the extent that they do not conflict with this Policy.
2.5. The User undertakes to take all necessary measures to ensure the accuracy of the information provided to VLO Law Firm.
2.6. The User expresses consent to the Policy by using the Website, submitting a form, ticking the relevant checkbox or performing another action provided by the Website functionality.
2.7. By ticking a checkbox or submitting a form, the User confirms that the action is specific, conscious, targeted and unambiguous, and that the Policy has been read in full.
2.8. The legal bases for processing personal data are applicable personal-data and information legislation, the User’s consent, an agreement with the User, the Operator’s legitimate interests and other grounds permitted by applicable law.
2.8.1. General personal data, such as name, telephone number, e-mail, age, gender and Telegram ID, may be processed on the basis of an agreement, consent, the Operator’s legitimate interest and other permissible grounds. Special categories of personal data are processed on the basis of separate informed consent, unless otherwise permitted by law.
2.8.2. Personal data is processed for the following purposes:
providing access to the Firm’s legal support, including corporate disputes, litigation and arbitration, M&A, restructuring, tax disputes, bankruptcy, investments, enforcement of judgments and related matters;
communicating with the user, advising and responding to enquiries;
complying with localisation requirements, notification of competent authorities and other requirements of applicable law, if such requirements apply.
2.9. For marketing mailings and other purposes not related to the performance of an agreement or legal requirements, the Operator processes personal data on the basis of the user’s freely given consent.
2.10. If required by applicable law, the Operator notifies the competent authority of personal data and of the cross-border transfer of data in the established manner.
3. General provisions
3.1. The processing of users’ personal data, including ensuring processing security and protecting users’ rights, is governed by this Policy.
3.2. Any user who uses the Website or its functionality consents to the terms of the Policy and undertakes to comply with them. If the user does not agree with any term, the user must stop using the Website. Consent is expressed by providing data and/or ticking a checkbox when performing actions on the Website.
3.3. Nothing in the Policy shall be construed as establishing any relationship between the user and VLO Law Firm other than those expressly set out in the Policy.
3.4. The Policy is governed by applicable law. 3.5. Disputes under the Policy shall be resolved in accordance with applicable law by a competent court determined in accordance with applicable law, unless mandatory rules require otherwise.
3.6. The invalidity of a separate provision does not affect the validity of the remaining provisions.
3.7. VLO Law Firm’s failure to act upon a breach of the Policy does not constitute a waiver of the right to protect its interests later.
3.8. VLO Law Firm may amend the Policy without special notice to users. A new version enters into force after publication at https://vlolawfirm.com/privacy, unless otherwise stated in the new version. Continued use of the Website means acceptance of the new version.
3.9. Rights of the data subject
3.9.1. The User, as a data subject, has the right to:
obtain confirmation that the Operator is processing the User’s personal data;
receive information about the legal bases, purposes, methods and retention periods of processing;
receive information about the Operator and persons having access to the data, including processors;
receive a list of personal data being processed and the source from which it was obtained;
receive information about the cross-border transfer of data;
require refinement, blocking or destruction of data if it is incomplete, outdated, inaccurate, obtained unlawfully or no longer needed for the stated purpose;
appeal against the Operator’s actions or inaction to a competent authority or court.
3.9.2. To exercise rights, the user may send a written or electronic request to the Operator using the contact details specified in the Policy. The Operator responds within the time limits established by applicable law, or within a reasonable time if no specific time limit is set. The user is responsible for the accuracy of the personal data provided.
3.10. VLO Law Firm is not responsible for data that the user provides to third-party resources accessed from the Website.
3.11. VLO Law Firm is not responsible for possible loss or damage to data resulting from the user’s breach of the Policy or unauthorised access to the Website by third parties.
3.12. The user is independently responsible to third parties for actions taken when using the Website and for compliance with applicable law.
3.13. Request procedure: the user sends a request to info@vlolawfirm.com or to the Operator’s postal address; the request must contain information enabling identification of the applicant; the Operator reviews the request and responds in the form corresponding to the request, where possible.
4. Purposes and tasks of processing; categories of personal data
4.1. Personal data is processed for the performance of a user agreement and/or other agreements with the user, for ensuring the operation of the Website and for providing the functionality made available through it.
4.2. The purposes of processing apply to the following categories of subjects: Website visitors and persons having an agreement with VLO Law Firm. In particular:

Data

Subject

Purpose / legal basis

Retention period

Method of destruction

Name, telephone, e-mail

Website visitor

assessment of a legal enquiry and preparation of a commercial proposal

3 years from the last interaction, unless another period is required by law

deletion from the Operator’s systems

Cookies and usage statistics

Website visitor

improvement of service quality and Website updates

up to 1 year from the date of the last visit or the provider’s period

deletion from the Operator’s or provider’s systems

4.3. The following actions are performed with respect to the data indicated above: collection, recording, systematisation, accumulation, storage, refinement, extraction, use, transfer, anonymisation, blocking, deletion and destruction, both by automated means and without automation.
4.4. Personal data is processed for the following tasks:
providing legal services to the user;
identifying the user when performing an agreement or other agreements;
ensuring Website functionality and presenting informational and advertising materials;
performing the Operator’s obligations;
conducting marketing, statistical and other research on the basis of anonymised data;
displaying informational materials using anonymised analytics data;
the Firm’s business purposes, including monitoring Website effectiveness, security and fraud prevention;
technical support for users;
sending automatic electronic messages.
4.5. Access to personal data is granted only to employees and engaged persons of VLO Law Firm who need such data to perform their duties. Such persons are required to maintain confidentiality.
4.6. The Operator may transfer data to third parties: cloud and hosting providers; CRM, analytics and service providers; payment systems; state authorities as required by law; local consultants and contractors, where necessary for legal support. The list and scope of data transferred are determined by a processing instruction, agreement or law. If a cross-border transfer requires notice, permission or other formalities, the Operator performs them in the established manner.
4.7. The Company takes necessary organisational and technical measures to protect data against unlawful or accidental access, destruction, modification, blocking, copying, distribution and other unlawful actions.
4.8. Personal data is processed lawfully and fairly, within specific, predetermined and lawful purposes. Storage is limited to the periods necessary for the purposes of processing, unless otherwise required by law.
4.9. The Operator must provide the subject with information about their data, take protection measures and stop processing at the subject’s request, unless otherwise required by law.
4.10. Localisation and cross-border transfer of data: when collecting data, the Operator takes into account applicable legal requirements for localisation and storage of data; cross-border transfer is carried out in cases and in the manner permitted by law, using organisational, contractual and technical protection measures. The user is notified that Telegram, WhatsApp and other messengers may process messages and identifiers on their own infrastructure.
4.11. The Operator takes measures to identify, investigate and mitigate the consequences of personal-data security incidents and, if required by law, notifies the competent authority and/or affected data subjects.
4.12. The Operator may keep records of operations performed with personal data, indicating the date, basis and person performing the operation, and store such information for the periods established by internal rules and law.
5. Personal data and its processing
5.1. In accordance with applicable personal-data legislation, by visiting the Website or submitting a form, the user gives VLO Law Firm consent to process personal data and confirms that the user acts freely, of their own will and in their own interest.
5.2. Consent may be provided for the performance of a user agreement, Public Offer and other agreements, and for actions producing legal consequences. The consent covers name, telephone number, analytics and technical information, IP address, cookies, information about actions on the Website, messages and enquiries of the user, and any other information available to VLO Law Firm in connection with the use of the Website and services.
5.3. Consent remains valid until the expiry of the retention periods for the relevant information or documents determined by applicable law, but no longer than required for the purposes of processing, unless another period is established by law or agreement.
5.4. After the expiry of the processing period, personal data is destroyed within the period established by applicable law or the Operator’s internal rules.
5.5. The user may withdraw consent at any time by sending a notice to info@vlolawfirm.com or by another method provided by the Policy. The Operator stops processing and destroys the data within the period established by law, unless further processing or storage is required by law, accounting, tax, judicial or contractual grounds. Withdrawal of consent may make it impossible to use part of the Website or services.
5.6. Upon withdrawal of consent, VLO Law Firm may continue processing and storing data if the retention periods under applicable law have not expired.
5.7. Consent is provided for all operations with personal data necessary or desirable to achieve the stated purposes, including systematisation, accumulation, storage, refinement, use, transfer, anonymisation, blocking and destruction.
5.8. Personal data is processed by VLO Law Firm by methods including storage, recording on electronic media, and creation of databases and lists.
5.9. VLO Law Firm ensures the security of personal data during processing, including by applying reasonable technical and organisational measures.
5.10. The user confirms that, where necessary to achieve the stated purposes, VLO Law Firm may disclose information about the user to authorised persons, consultants, contractors and representatives to the necessary extent.
5.11. The user confirms that this consent applies, with the necessary adjustments, to third parties to whom personal data is transferred in accordance with the Policy.
6. Final provisions
6.1. A pre-trial dispute-resolution procedure is mandatory if permitted or required by applicable law. The response period for a claim is 10 working days from receipt, unless another period is established by law.
6.2. A claim sent by the user to info@vlolawfirm.com is subject to review.
6.3. The Parties may at any time formalise their relations by signing paper documents, including this Policy.
6.4. The user undertakes to take the necessary actions to comply with this Policy.
6.5. Documents and information sent by e-mail to info@vlolawfirm.com may have evidentiary value and legal force to the extent permitted by applicable law.
6.6. When contacted by a supervisory authority, the user must record information about the person, the basis of the request, the scope of documents and the deadlines for submission, and immediately notify VLO Law Firm before taking independent action if the request is connected with the use of the Website or services.
6.7. Upon receiving a request from a supervisory authority or authorised person, the user must provide VLO Law Firm with the documents necessary for a response as soon as possible and no later than 3 days from receipt of the request, where applicable.
6.8. If the circumstances indicated above arise, the user performs the necessary actions, including obtaining documents from third parties, notaries, state and local authorities, if required.
6.9. The user understands that conclusions, opinions and recommendations of VLO Law Firm are based on the Firm’s commercial experience, practice, discretion and knowledge, and may differ from the opinions of third parties, authorities, specialists, counterparties and partners of the user.
6.10. Documents and information transmitted via the Website, e-mail, messengers or social networks may have evidentiary value and legal force to the extent permitted by applicable law.
VLO Law Firm · vlolawfirm.com